When looking for an HVAC company that performs installation, repairs, maintenance, and even offers service agreements, it’s hard to know which company to hire. There are far too many advertisements, billboards, and promises to wade through, and it’s sometimes tricky to discern what’s clever marketing and what’s authentic.
To help make the process easier, here are the top factors to consider – especially if you apply them one by one and methodically as you are searching for an HVAC company. This will make your life a lot easier, and hopefully you’ll find a good match.
While HVAC companies you research online may all look the same, the following list represents the most distinct features that the best companies for HVAC installation, repair, and maintenance all possess.
Look At The Company’s Years Of Experience And Values
Typically, you’ll see a page on an HVAC company’s website that provides more information about the company. These are usually titled “About Us,” or some variation on this idea. When you browse a webpage like this, check out the number of years of experience that the company has. If they’ve been at it for at least a decade, it’s highly likely that they’ve seen it all. Technicians will perform enough services during that time to have complete knowledge of HVAC technology and can provide excellent service.
There may also be information on this page about the company’s values. Do they have certain hiring practices that you view as important? Is their training thorough? How do they treat customers? You should be able to get a sense of all of this from reading one of these pages. If not, keep looking until you find a company that does seem to communicate strong values and has significant experience.
HVAC companies have a choice in what products they install for customers, so you want to work with a company that has a partnership with highly rated brands. Think about household names you know, such as American Standard and Lennox. These brands have been offering excellent HVAC products to customers for decades. If the company you are thinking of working with also boasts name-brand, recognizable HVAC products, you’re in luck.
An outstanding HVAC company will offer a service agreement to customers that is affordable and effective at keeping your system maintained and optimized – especially right before the hottest and coldest parts of the year.
A good service agreement should:
- Provide at least two visits for one low price
- Be focused on spring and fall services
- Be affordable when budgeted monthly
- Cover all the most important parts of your HVAC system
- Be available to any customer
If you can find an HVAC company that offers a service agreement like this, you have a company that is worth working with for a long while.
Promotions, Rebates, And Financing
A company that has been in business for some time knows the importance of offering accessible and affordable services, so that everyone can benefit from HVAC assistance. Companies that don’t take affordability into consideration aren’t thinking of their customers. Not everyone can simply write a quick check to get the cool and warm air they need. For some, it is an investment not to be taken likely, and their HVAC system is a luxury – not an afterthought.
Therefore, HVAC companies that understand that not everyone can easily afford their services will provide financing solutions, as well as easy-to-understand information about rebates and promotions. That way, even those without significant means can take advantage of the company’s services. When companies think of those who are struggling the most, it means they have empathy – and they will demonstrate that empathy when you ask them for help with your system.
Other Tips For Finding The Best HVAC Company Near You
Once you’ve narrowed down your list to the few companies who can offer excellent service with name-brand products and all the other considerations on this list, you can begin looking more closely at testimonials and reviews. Do customers seem pleased? Do customers take time to write about how great their experience was? If so, you’ve likely found your company.
HVAC service demands this kind of research, as your HVAC system is likely one of the most expensive items in your home. It is imperative that you get the best services available or end up getting taken advantage of. The last thing you want to experience is faulty service that leaves you too hot, too cold, or even without a working system. Before you end up in a mess like this, follow the above considerations, and your experience will go smoothly.